User Technical Requirements

Last updated December 2025


Supervision Assist takes the security of your data very seriously. We require users to access the system using browsers and operating systems that still receive official security updates. Please verify you are using the latest version of your browser and OS.


Supported Browsers (Latest Security-Supported Versions)

Tested Browsers

We recommend using the latest stable version of the following browsers. These browsers automatically update themselves, and you should allow them to do so.

  • Google Chrome: Latest stable version on Windows, macOS, and Android.
  • Mozilla Firefox: Latest stable version on Windows and macOS.
    • Note: Firefox Extended Support Release (ESR) version 115 was the last version to support Windows 7 and 8. Security support for this version ended in September 2024. Users on these operating systems should upgrade to a newer Windows version.
  • Microsoft Edge: Latest stable version on Windows and macOS.
  • Apple Safari: The latest version included with a supported macOS or iOS release.
  • Desktop / Laptop: We typically recommend Google Chrome or Microsoft Edge as the most compatible browsers within Supervision Assist.
  • Apple iPhone or iPad: Safari works best when using iOS based systems.
  • Android: Google Chrome.

Supported Operating Systems

For the best experience and security, your device should be running one of the following operating systems that are currently receiving security updates from their manufacturer.

Desktop & Laptop Computers:

Microsoft Windows:

  • Windows 11 (versions 23H2, 22H2)
  • Windows 10 (version 22H2)

Apple macOS:

  • macOS Sequoia (version 15)
  • macOS Sonoma (version 14)
  • macOS Ventura (version 13)

Chromebook

  • A Chromebook that has not reached its Auto Update Expiration (AUE) date.
  • Note: Every Chromebook has an AUE date, after which it no longer receives critical security updates from Google. You can check your device's AUE date by going to Settings > About ChromeOS > Additional details

Linux:

  • A modern, actively maintained Linux distribution (e.g., Ubuntu 24.04 LTS, Fedora 40, Debian 12). Ensure your specific distribution version is receiving security updates.

Mobile Devices (Tablets & Phones):

Apple iOS & iPadOS:

  • iOS / iPadOS 26
  • iOS / iPadOS 18

Google Android:

  • Android 16
  • Android 15
  • Android 14
  • Android 13

Note: Android update schedules vary significantly by device manufacturer. Please ensure your specific device is still receiving security patches from its manufacturer. Android does not have a documented support policy. Releases are considered EOL when they are no longer listed in Android Security Bulletins.

Live Video Session Requirements

General Requirements:

  • One of the supported operating systems listed above.
  • One of the supported browsers listed above.

Live Session Bandwidth Recommendations

Activity Recommended Bandwidth
Basic Participation (No Webcam) At least 0.5 Mbps upstream and 1 Mbps downstream
Webcam (per active webcam) Approximately 0.25 Mbps
Screen Sharing (static content) Around 0.2 Mbps
Screen Sharing (dynamic content, e.g., video or animations) Up to 1 Mbps
Audio-only Approximately 0.04 Mbps

Example Scenario (Presenter)

If you are presenting with both screen sharing and webcam:

  • Upstream (Presenter): ~1.29 Mbps (1 Mbps for screen sharing + 0.25 Mbps for webcam + audio)
  • Download (Participant): ~1.29 Mbps per participant to receive the presenter’s shared content smoothly

Known Browser Behavior

  • Safari still does not support system audio sharing for live session recordings.

Password Complexity Requirements

  • Minimum of 16 characters.
  • At least 1 uppercase letter.
  • At least 1 lowercase letter.
  • At least 1 number.
  • At least 1 special symbol.