User Technical Requirements

Last updated April 2025


Supervision Assist takes the security of your data very seriously. We require users to access the system using browsers and operating systems that still receive official security updates. Please verify you are using the latest version of your browser and OS.


Supported Browsers (Latest Security-Supported Versions)

  • Google Chrome — Version 122+
  • Mozilla Firefox — Version 128+
  • Microsoft Edge (Chromium-based) — Version 122+
  • Safari — Version 17+

Recommended Browsers

  • Desktop / Laptop: We typically recommend Google Chrome or Microsoft Edge as the most compatible browsers within Supervision Assist.
  • Apple iPhone or iPad: Safari works best when using iOS based systems.
  • Android: Google Chrome

Supported Operating Systems

The default browser for these systems will work:
  • Windows — Windows 10 (22H2, final supported version) or Windows 11 (23H2 or later)
  • macOS — macOS 12.7.4 (Monterey, final patch) or later (macOS Ventura 13.x and macOS Sonoma 14.x recommended)
  • iOS / iPadOS — Version 17+ (latest security-supported version)
  • Android — Version 12+ (devices still receiving security updates)
  • Linux — Distributions equivalent to Ubuntu 22.04 LTS or higher
  • ChromeOS — Version 120+ (with current auto-update support from Google)

Live Video Session Requirements

General Requirements:

  • One of the supported operating systems listed above.
  • One of the supported browsers listed above.

Live Session Bandwidth Recommendations

Activity Recommended Bandwidth
Basic Participation (No Webcam) At least 0.5 Mbps upstream and 1 Mbps downstream
Webcam (per active webcam) Approximately 0.25 Mbps
Screen Sharing (static content) Around 0.2 Mbps
Screen Sharing (dynamic content, e.g., video or animations) Up to 1 Mbps
Audio-only Approximately 0.04 Mbps

Example Scenario (Presenter)

If you are presenting with both screen sharing and webcam:

  • Upstream (Presenter): ~1.29 Mbps (1 Mbps for screen sharing + 0.25 Mbps for webcam + audio)
  • Download (Participant): ~1.29 Mbps per participant to receive the presenter’s shared content smoothly

Known Browser Behavior

  • Safari still does not support system audio sharing for live session recordings.

Password Complexity Requirements

  • Minimum of 10 characters.
  • At least 1 uppercase letter.
  • At least 1 lowercase letter.
  • At least 1 number.
  • At least 1 special symbol.