User Technical Requirements
Last updated April 2025
Supervision Assist takes the security of your data very seriously. We require users to access the system using browsers and operating systems that still receive official security updates. Please verify you are using the latest version of your browser and OS.
Supported Browsers (Latest Security-Supported Versions)
- Google Chrome — Version 122+
- Mozilla Firefox — Version 124+
- Microsoft Edge (Chromium-based) — Version 122+
- Safari — Version 17+
Supported Operating Systems
The default browser for these systems will work:
- Windows — Windows 10 (22H2, final supported version) or Windows 11 (23H2 or later)
- macOS — macOS 12.7.4 (Monterey, final patch) or later (macOS Ventura 13.x and macOS Sonoma 14.x recommended)
- iOS / iPadOS — Version 17+ (latest security-supported version)
- Android — Version 12+ (devices still receiving security updates)
- Linux — Distributions equivalent to Ubuntu 22.04 LTS or higher
- ChromeOS — Version 120+ (with current auto-update support from Google)
Live Video Session Requirements
General Requirements:
- One of the supported operating systems listed above.
- One of the supported browsers listed above.
Live Session Bandwidth Recommendations
Activity | Recommended Bandwidth |
---|---|
Basic Participation (No Webcam) | At least 0.5 Mbps upstream and 1 Mbps downstream |
Webcam (per active webcam) | Approximately 0.25 Mbps |
Screen Sharing (static content) | Around 0.2 Mbps |
Screen Sharing (dynamic content, e.g., video or animations) | Up to 1 Mbps |
Audio-only | Approximately 0.04 Mbps |
Example Scenario (Presenter)
If you are presenting with both screen sharing and webcam:
- Upstream (Presenter): ~1.29 Mbps (1 Mbps for screen sharing + 0.25 Mbps for webcam + audio)
- Download (Participant): ~1.29 Mbps per participant to receive the presenter’s shared content smoothly
Known Browser Behavior
- Safari still does not support system audio sharing for live session recordings.
Password Complexity Requirements
- Minimum of 10 characters.
- At least 1 uppercase letter.
- At least 1 lowercase letter.
- At least 1 number.
- At least 1 special symbol.