What is a limited account?

What is a Limited Account?

Students can register their Supervision Assist accounts without making up-front payments. Upon registration, their accounts are "limited" and blocked from using key features in Supervision Assist. In order to unlock and use these key features, students need to acquire an Access Pass.

What can trainees do with a limited account?

Limited accounts have access to the following features:

  1. Supervision Sites Directory
  2. Placement Applications
  3. HIPAA Course Completion
  4. Evaluations
  5. Training Reports

Limited accounts do not have access to:

  1. Activity Log (tracking hours)
  2. Live Sessions

How do trainees receive full access?

  1. The university coordinator(s) can distribute and apply access pass codes directly to trainee accounts.
  2. The trainee can purchase an access pass directly in Supervision Assist, as well as subsequent access extensions as needed.
  3. The trainee can redeem an access code sold (or distributed) by the university outside of Supervision Assist.

How do Student/ Trainees Receive Full Access?

The method of obtaining full access depends on your Univeristies arrangement with Supervision Assist. Typically through the following three scenarios.


  1. Student Pay: An option to purchase an account directly through Supervision Assist will be presented on the Trainee dashboard.
  2. University Pay: The University coordinator will pay for Supervision Assist accounts directly and distribute codes to trainees. Please contact your coordinator if you are missing an account.
  3. Bookstore / Access Code: The trainee can redeem an access code sold (or distributed) through a provider like a University bookstore.

How do I upgrade my Access Pass?

If you have already paid for an access pass and require more time please follow the applicable step below.

  1. If you purchased a six month or one year access pass, please follow this guide. How do I upgrade my Access Pass?
  2. If you purchased a full access pass that has expired. Please e-mail help@supervisionassist.com and a representative will assign in extending your access.