2.2 Create a Telehealth Session

Creating a Telehealth Session

1. Select Live Sessions from the main menu
2. Click + New Live Session

3. Select Schedule a Telehealth Session

   

4. Click Next

5. Select the Placement associated with the Telehealth Session. 

   

   
   

   Note: You must have an active training plan for this to work. This list will show your faculty supervisor and site supervisors with approved placement applications. 

6. Enter in the Email of the Client to Invite under Invitee Email
7. Enter the date, time, and duration of the meeting. 

8. Read and select the confirmation statement

   

9. Click the Save Button

10. Click Start Session to begin the Telehealth Session or select Resent Invite to send another invitation to your client. 

    

    
    

    Note: Telehealth is an add-on that needs to be opted in for by your University/Organization.  If you are unable to find this option in Supervision Assist please discuss your needs with your University Clinical Coordinator and/or Professor. 

Client View

Here is an overview of a client's view if you need to walk a client through the process.

1. An e-mail will be sent to the client form the address noreply@supervisionassist.com. The subject will be Telehealth Session Invitation
2. This e-mail will include the date and time that you selected and a link to join the session. 
   
3.  If a client joins the session before you have started, they will see a "Waiting for the host to start the session..." message. 
   
4. After you start a meeting, they will be presented with a button to Join the Session with their Browser or to dial In with a phone.
   
5. The client will join the meeting with the name "Guest" to protect any unnecessary PHI from being revealed. If they have any issues with connecting audio the phone number and meeting code will be included in the public chat area for them to use. 

If your client has any issues connecting to a Live Session, please review the Live Session FAQ below.