What are the supported file types for video, images, and documents?

This article outlines the file formats supported by Supervision Assist when uploading videos, audio recordings, documents, and images.

Supported File Types by Category

đź“„ Documents & Images

Accepted formats:​

  • MS Office: .doc, .docx .ppt, .pptx .xls, .xlsx .csv
  • Open Office: .odt, .ods, .odp
  • Images/PDF: .pdf .jpg , .jpeg , .png , .gif ​

Upload Locations:


🏛️Supervision Site Imports

Accepted Formats:

  • csv

Upload Locations:


🎥Live Sessions

Accepted Formats:

  • Video Formats: .asf , .avi , .flv , .m4v , .mkv , .mov , .mp4 , .mpg , .mpeg , .ogg , .ogv , .wmv , .webm , .qt
  • Audio Formats: .mp3 , .wav , .aac , .flac , .mp4a , .m4a , .oga , .wma
  • Subtitles: .vtt , .txt ​
  • Video/Audio Codecs: 'vp9', 'vp9.0', 'vp8', 'vp8.0', 'avc1', 'av1', 'h265', 'h.265', 'h264', 'h.264', 'opus', 'pcm', 'aac', 'mpeg', 'mp4a'

Upload Locations:

đź’ˇ Some formats, like MOV files, may only play on apple devices. Supervision Assist will convert these videos approximately 5-60 minutes after uploading to work with all devices.

đź“Ź File Size Limitations

To ensure successful uploads, please adhere to the following maximum file sizes:​

  • Images: 50 MB​
  • Documents: 100 MB​
  • Audio Files: 1000 MB​

  • Video Files: 5000MB​


Note: These limits are subject to change. Always verify the current size restrictions before uploading.